Supv Program Analyst
Supervisory authority over 20-30 Program Support Assistants within the Veteran's Services Department. Responsible for ensuring that the CPAC's strategic plan, goals and objectives are communicated to team members. Assures that all pertinent information is gathered and entered into the appropriate VistA database timely, in order to provide a more complete and accurate receivables database. Oversees the reviews of requests for waivers and/or compromises when received from the Veteran and the recommendation of disposition. Oversees claims matching functions to ensure proper credit to the Veteran. Work Schedule:
8:
00am to 4:
30pm, Monday through Friday Compressed/Flexible:
Flexibility in duty hours will be determined based on organizational needs. Telework:
Not available. Virtual:
This is not a virtual position. Position Description/PD#:
Supv Program Analyst/PD02172A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
GS-09 Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Leads team members in identifying, distributing and balancing workload and tasks in accordance with established work flow, skill level and/or occupational specialization. Coaches team members in selecting and applying appropriate problem solving methods and techniques while providing advice on work methods, practices and procedures and assisting them in identifying viable solutions. Handles conflicts and problems in dealing with the customer constructively and appropriately. Uses own initiative to implement accounts receivable guidelines and to resolve problems; seeking assistance from supervisor and other when appropriate. Actively participates in the planning, scheduling and conduct of studies, training programs and organizational strategies to identify opportunities to improve customer service and quality. Oversees claims matching functions to ensure proper credit to the Veteran. Prepares statistical reports for management. Note:
Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume. You must provide work experience information such as hours per week, salary, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience at or comparable to the required grade level. OR, GS-09 Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED) OR, GS-09 Combination of Education and
Experience:
Applicants may also possess equivalent combinations of successfully completed graduate education and specialized experience directly related to the work of the Supervisory Program Analystposition, which may be substituted to meet the experience requirements for the GS-09 position. For example, an applicant with 6 months of appropriate specialized experience equivalent to GS-07 (50 percent of the experience requirement for GS-09) and 1 year of successfully completed graduate education (18 semester hours), as is describe above, (50 percent of the education requirement for the GS-09) would qualify for a GS-09 position. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies for this position:
CommunicationComputer SkillsLeadershipVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary with long periods of sitting at a desk, working with computers daily. Some work may require walking in offices and similar areas for meetings. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. The work does not require any special physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
8:
00am to 4:
30pm, Monday through Friday Compressed/Flexible:
Flexibility in duty hours will be determined based on organizational needs. Telework:
Not available. Virtual:
This is not a virtual position. Position Description/PD#:
Supv Program Analyst/PD02172A Relocation/Recruitment Incentives:
Not authorized. Financial Disclosure Report:
Not required. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:
GS-09 Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-07 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
Leads team members in identifying, distributing and balancing workload and tasks in accordance with established work flow, skill level and/or occupational specialization. Coaches team members in selecting and applying appropriate problem solving methods and techniques while providing advice on work methods, practices and procedures and assisting them in identifying viable solutions. Handles conflicts and problems in dealing with the customer constructively and appropriately. Uses own initiative to implement accounts receivable guidelines and to resolve problems; seeking assistance from supervisor and other when appropriate. Actively participates in the planning, scheduling and conduct of studies, training programs and organizational strategies to identify opportunities to improve customer service and quality. Oversees claims matching functions to ensure proper credit to the Veteran. Prepares statistical reports for management. Note:
Evidence of specialized experience must be supported by detailed documentation of duties performed in positions held on your resume. You must provide work experience information such as hours per week, salary, and starting/ending dates of employment (month and year format) to establish you have one (1) full year of Specialized Experience at or comparable to the required grade level. OR, GS-09 Education:
Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. (TRANSCRIPTS REQUIRED) OR, GS-09 Combination of Education and
Experience:
Applicants may also possess equivalent combinations of successfully completed graduate education and specialized experience directly related to the work of the Supervisory Program Analystposition, which may be substituted to meet the experience requirements for the GS-09 position. For example, an applicant with 6 months of appropriate specialized experience equivalent to GS-07 (50 percent of the experience requirement for GS-09) and 1 year of successfully completed graduate education (18 semester hours), as is describe above, (50 percent of the education requirement for the GS-09) would qualify for a GS-09 position. (TRANSCRIPTS REQUIRED) You will be rated on the following Competencies for this position:
CommunicationComputer SkillsLeadershipVeteran and Customer Focus Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
The work is primarily sedentary with long periods of sitting at a desk, working with computers daily. Some work may require walking in offices and similar areas for meetings. Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite. The work does not require any special physical effort. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0343 Management And Program Analysis - Salary Range:
$52,905 to $68,777 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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